Orange County Convention Center Protocols Ensure Safe Events

Once the COVID-19 pandemic started and the nation took shelter in March 2020, Orange County Convention Center (OCCC) Executive Director Mark Tester and the rest of the management staff began crafting a plan to get back to hosting events at the Orlando, Florida-based facility. While anxious to get back to some degree of normalcy, it was universally understood that a hasty approach would not only lead to events that weren’t adequately safe for attendees and staff but could also leave a permanent reputational stain.

Instead, Tester says the team spent several months developing a multi-faceted approach for hosting events with three primary components: recovery and resiliency guidelines that outline health and cleaning protocols; a partnership with the Global Biorisk Advisory Council (GBAC) to receive official accreditation and guidance on said protocols; and an additional partnership with Orlando Health to equip events with the necessary medical services and expertise that the facility’s staff didn’t have on its own (see sidebar).

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